Refund Policy

Digital products

Because digital products provide immediate access to downloadable or streamed materials, purchases are generally non-refundable once access has been delivered, except where required by law or where the product was not delivered as described.

Virtual workshops

Workshop registrations may be transferred to another person before the event. Refund requests should be submitted before access details are delivered. Missed sessions are not automatically refundable.

Face-to-face workshops

Registration may be transferred to another attendee before the event. Refund requests will be considered based on the timing of the request and any non-recoverable event costs.

Cancellation by MOTIVE

If MOTIVE cancels an event, registrants will be offered a new date, credit, or refund. If an event is rescheduled, registrants may transfer their registration to the new date.

Contact

Send refund questions or requests to pshelleka@gmail.com.